Terms
1. SUBJECT: This agreement is entered into between, on the one hand, "RAPTIS CAR RENTAL," based in Ioannina, hereinafter referred to as the LESSOR for brevity, legally represented by Konstantinos Raptis for the signing of this agreement, and on the other hand, the LESSEE, as specified on the front page of this agreement. This agreement is governed by both the following terms and conditions as well as those stated on the front page of this agreement. By this agreement, the Lessor leases, delivers, and grants to the Lessee, in accordance with the terms and conditions of this agreement, the possession and use of the vehicle, its parts, and equipment as described on the front page of this agreement. The aforementioned vehicle, including any vehicle that may replace it, along with all its parts and equipment, hereinafter referred to as the "Vehicle" for brevity.
GENERAL INFORMATION
The driver’s license, payment card, and passport or ID will be requested from the LESSEE and driver upon vehicle pickup. All of the above must be original, valid, and display the name of the lessee.
Driver’s License
The driver’s license of the lessee-driver of the rented vehicle must have been issued at least one year prior to the rental date. The driver must either hold a driver’s license issued by a European Union country or possess an International Driver’s License. The International Driver’s License must be accompanied by the driver’s national driver’s license from their country of origin.
Age of Lessee and Drivers
The driver of the rented vehicle must be at least 21 years old for all vehicle categories, except for categories J, L, M, O, P, and H, which require a minimum age of 25 years. Drivers under 25 years of age are subject to an additional charge of €10 per day, with a maximum charge of €100, plus VAT. There is no upper age limit as long as a valid driver’s license is held.
Payment Method: For every vehicle rental, a credit or debit card is always required as a guarantee, even if the lessee settles the rental payment in cash.
2. DURATION: The duration of this agreement commences from the date of signing and delivery of the Vehicle and is specified on the front page of this agreement. The minimum rental duration is one twenty-four-hour period (1 day).
**3. RENTAL FEE - ADDITIONAL MILEAGE CHARGE:** 3.1. The rental fee for the Vehicle is specified on the front page of this agreement. The rental fee fully corresponds to the rental value of the Vehicle, and the Lessee acknowledges that they have no right, and in any case waive any right, to dispute it or request its reduction. The rental fee remains fixed for the entire duration of this agreement and is only subject to adjustment in the event of a modification, based on a decision by the competent authorities, of any components included in the rental fee as outlined in paragraph 3.2 below and specified on the front page of this agreement (e.g., insurance premiums, road taxes, etc.). In such cases, the rental fee is adjusted accordingly. The entire rental fee is payable in advance by the Lessee to the Lessor at the Lessor’s premises in cash upon delivery of the Vehicle to the Lessee. Payment by credit card may be accepted if the Lessor agrees to accept a specific credit card with which they collaborate. Payment of the rental fee is evidenced by this agreement, which serves as proof of service provision (Article 13 of the Tax Code), excluding any other means of proof, including an oath. For any additional charges incurred by the Lessee upon return of the Vehicle to the Lessor, a relevant receipt will be issued.
**3.2.** The rental fee includes all the following components: - The minimum mileage charge, as specified in the relevant section of the front page of this agreement, which includes a minimum mileage charge of one hundred (100) kilometers per day. a) Insurance for death and bodily injuries of third parties, excluding the driver and passengers. b) Insurance for material damages to third parties. c) Fire insurance. d) Full maintenance and repair of the Vehicle, provided that the Vehicle is used in full compliance with the terms and conditions of this agreement. e) Replacement of tires due to normal wear resulting from ordinary use of the Vehicle. It is expressly agreed that tire damage due to improper use of the Vehicle is not included in the rental fee and is entirely borne by the Lessee. f) Registration fees and road taxes. g) Provision of 24-hour roadside assistance in accordance with the terms and conditions of the relevant agreement between the Lessor and the roadside assistance company, as outlined in the attached document. h) Replacement of the Vehicle, immediately with another available vehicle of the Lessor, regardless of class and engine capacity, or with a similar vehicle of the same class and engine capacity, in case of breakdown or accident, until the Vehicle is repaired. In the event of total destruction or theft of the Vehicle, it will be replaced within 2 days with another vehicle, provided the relevant clauses (CDW, TW, see clause 8 below) have been agreed upon at the time of the rental agreement. The rental of the new Vehicle will also be governed by the terms of this agreement. Additional charges may be added to the rental fee as agreed between the Lessor and the Lessee or in accordance with the Lessor’s current price list, as well as additional insurance coverage as specified in clause 8 of this agreement. **3.3.** The rental fee does not include any amount or expense not expressly stated in the relevant section of the front page of this agreement and not marked with a relevant indication, and such costs are entirely borne by the Lessee. Indicatively and not exhaustively, the rental fee does not include the following: a) VAT at the applicable legal rate. b) Fuel costs. c) Fines for violations of the Traffic Code or any other applicable regulation or administrative penalties. d) Additional mileage usage beyond the total number included in the rental fee and specified in the relevant section of the front page of this agreement. e) Fees and taxes of any kind imposed in connection with the rental. **3.4.** For each additional kilometer beyond the total number included in the rental fee and specified in the relevant section of the front page of this agreement, the Lessee is obliged to pay the Lessor the per-kilometer amount as indicated in the relevant section of the Lessor’s official price list. The final total calculation of the additional mileage charge, as described above, will be made upon the termination of the rental period and the return of the Vehicle to the Lessor, at which time the entire resulting amount is immediately payable by the Lessee.
4.ΕΓΓΥΗΣΗ: Ο Μισθωτής έχει καταβάλει στον Εκμισθωτή ως εγγύηση για την καλή εκτέλεση της παρούσας σύμβασης το ποσό το οποίο αναγράφεται στην οικεία θέση της εμπρόσθιας σελίδας του παρόντος. Το ποσό της εγγύησης παραμένει στον Εκμισθωτή καθ' όλη τη διάρκεια ισχύος του παρόντος, δεν συμψηφίζεται προς τυχόν οφειλόμενα μισθώματα και επιστρέφεται άτοκα στο Μισθωτή κατά τη λήξη της διάρκειας της παρούσας μίσθωσης και υπό την προϋπόθεση ότι ο Μισθωτής έχει εκπληρώσει όλες τις υποχρεώσεις του που απορρέουν από αυτήν. Ο εκμισθωτής δικαιούται σε κάθε περίπτωση να απαιτήσει επιπλέον την πλήρη αποκατάσταση κάθε άλλης τυχόν επελθούσας ζημιάς του.
**5. DELIVERY, RECEIPT, AND RETURN OF THE VEHICLE:** The Vehicle was delivered to the Lessee today in the condition specified in the relevant section of the front page of this agreement. The Lessee carefully inspected the Vehicle, conducted a test drive, found it to their complete satisfaction, and accepted it without reservation. The signing of this agreement constitutes proof of the delivery of the Vehicle to the Lessee and its receipt by them. Upon the expiration of the rental period of this agreement, the Lessee is obliged to return and deliver the Vehicle, along with its registration document and all related documents, to the Lessor in the same condition as it was received, at the place and time specified in the relevant section of the front page of this agreement, and with the same amount of fuel the Vehicle had when delivered to the Lessee. Any difference in the fuel quantity, calculated based on the dashboard fuel gauge, shall be borne by the Lessee and paid upon the return of the Vehicle to the Lessor. Additionally, the Lessee is obliged to inform the Lessor, upon returning the Vehicle, of any fines imposed for violations of the Traffic Code or any other applicable regulation or administrative penalties, and is required to immediately pay the relevant fines. In any case of omission by the Lessee, they shall be liable for any additional costs incurred by the Lessor. In the event of delayed return of the Vehicle, the Lessee is obliged to pay the Lessor the rental fee corresponding to the hours or days of delay, in accordance with the Lessor’s current price list, and to fully compensate the Lessor for any direct or consequential damages incurred.
6.Terms
**6.1.** The Vehicle may be used exclusively and solely in accordance with the terms and conditions of this agreement and only by the Lessee and/or the authorized drivers, whose details are fully specified in the relevant section of the front page of this agreement. **6.2.** The Lessee and the authorized drivers are obliged to take care of the Vehicle, diligently check its mechanical condition, oil and water levels, tires, etc., and exercise all due diligence and take all necessary measures to ensure the smooth and normal operation of the Vehicle. Any repair or any intervention on the Vehicle by the Lessee, the authorized drivers, or any third party is prohibited without the prior written approval of the Lessor.
**6.3.** The Vehicle is prohibited from being used: a) By any person under 21 years of age, or under 25 years of age for vehicles in categories E, F, G, H, J, K, L, M, P, Q, I, T, S, U. b) By any person who does not hold a driver’s license or who obtained their driver’s license within the last twelve months. c) By any person whose driver’s license, although valid, was revoked in the year prior to the rental. d) For the transportation of persons or goods for a fee. e) For towing vehicles or other objects. f) For participating in or attending speed races. g) For subleasing to third parties. h) By any third party other than the Lessee or the authorized drivers listed on the front page of this agreement. i) For the transportation or movement of heavy luggage or objects, flammable materials, dirty or odorous items, narcotics, weapons, or any other items whose possession or transportation is prohibited by applicable regulations or may pose a risk to the safety of the Vehicle, its occupants, or third parties. j) Outside of Greece without the prior written approval of the Lessor. Additionally, loading the Vehicle onto a ship is prohibited without the prior written approval of the Lessor. k) If the driver of the Vehicle is under the influence of alcohol, hallucinogens, narcotics, barbiturates, or any other substance that affects driving ability and the driver’s senses, or is generally in a state of reduced driving capacity and perception. l) In violation of any traffic, customs, or other applicable regulations. m) For any illegal purpose or criminal activity. n) For teaching driving to third parties. o) In violation of any provision of this agreement.
7. ACCIDENTS: In the event of an accident or any other incident (fire, theft, loss, etc.), the Lessee and/or the authorized driver is obliged, within 24 hours, to follow the following procedure: a) Notify the police. b) Record the names and addresses of eyewitnesses as well as any person involved in the aforementioned incidents. c) Not acknowledge any claims from third parties under any circumstances. d) Immediately contact the Lessor by telephone or any other means. e) Collect any relevant information from any third party, as well as any relevant document or evidence (e.g., photographs, etc.), and send it to the Lessor. f) Complete and sign a relevant statement (regarding the accident, etc.).
**8. INSURANCE COVERAGE:** The provided insurance coverage is valid provided that the Vehicle is used in full compliance with the terms and conditions of this agreement and the relevant insurance policies. Otherwise, the Lessee and the authorized drivers are fully, jointly, and severally liable for the complete compensation of any damages incurred and have no claims whatsoever against the Lessor. The Lessee and the authorized drivers are also fully responsible and obliged to fully compensate for any damage not covered by the relevant insurance policies, which they carefully reviewed and received upon delivery of the Vehicle and the signing of this agreement. Specifically: a) The Lessee (and the authorized drivers) is obliged, in the event that the Vehicle sustains material damage during the rental period, to pay the Lessor, regardless of fault and without any objection, the total amount of damages and/or expenses incurred, including recovery and storage costs, as well as compensation for the loss of use of the Vehicle, unless the Lessor exempts them from liability for material damage to the Vehicle because the Lessee accepted, at the start of the rental, the Collision Damage Waiver (CDW) clause for the Vehicle, in accordance with the Lessor’s current price list, by initialing the box marked “Accept” in the relevant section of the front page of this agreement. The Lessee and the authorized drivers are also obliged to pay the Lessor, regardless of whether they have agreed to the aforementioned CDW clause, a deductible amount of: - €400.00 for categories A, A1, B, B1, BA, Q, C. - €600.00 for categories D, E, F, G, R, T. - €1,100.00 for categories I, K, S. - €1,500.00 for categories L, S1. The Lessee is also exempt from the aforementioned deductible amount if they accepted, at the start of the rental, the Full Damage Waiver (FDW) clause for the Vehicle, in accordance with the Lessor’s current price list, by initialing the box marked “Accept” in the relevant section of the front page of this agreement. b) The Lessee (and the authorized drivers) is obliged, in the event of total theft of the Vehicle during the rental period, to pay the Lessor, regardless of fault and without any objection, the full value of the stolen Vehicle, calculated at the retail price of the official manufacturer’s dealership, including the cost of license plates and other related expenses, as well as compensation for the loss of use of the Vehicle, unless the Lessor exempts them from liability for total theft because the Lessee accepted, at the start of the rental, the Theft Waiver (TW) clause for the Vehicle, in accordance with the Lessor’s current price list, by initialing the box marked “Accept” in the relevant section of the front page of this agreement. The Lessee and the authorized drivers are also obliged to pay the Lessor, regardless of whether they have agreed to the aforementioned TW clause, a deductible amount of: - €300.00 for all categories except S1 and T, where the deductible amount is €400.00. The Lessee is also exempt from the aforementioned deductible amount if they accepted, at the start of the rental, the Full Theft Waiver (FTW) clause for the Vehicle, in accordance with the Lessor’s current price list, by initialing the box marked “Accept” in the relevant section of the front page of this agreement. c) The Lessee (and the authorized drivers) and other passengers of the Vehicle are not covered by personal accident insurance, unless the Lessee accepted, at the start of the rental, the Personal Accident Insurance (PAI) clause for the driver up to €14,673.51, in accordance with the Lessor’s current price list, by initialing the box marked “Accept” in the relevant section of the front page of this agreement. d) Indicatively and not exhaustively, the provided insurance coverage, including the above special clauses, does not cover: - Damages to the undercarriage of the Vehicle if it is driven off the edge of the asphalt (curb) or on unpaved roads or areas, for which the Lessee and the authorized drivers are fully, jointly, and severally liable for full compensation. - Any loss or damage to luggage, which is not covered by insurance and for which the Lessor bears no responsibility whatsoever. - Damages and wear to the interior of the Vehicle. The Lessor is entitled to directly collect any amounts paid by the insurance companies under the relevant contracts in the event of any insured risk. The Lessee or the authorized drivers have no right or claim to these amounts. In any case, the Vehicle is covered by third-party liability insurance with a maximum coverage limit of €100,000.00 for material damages and €500,000.00 for bodily injuries. Beyond these maximum limits, the Lessee and the authorized drivers are fully liable and obliged to cover any claims raised against the Lessee (indicatively: lawsuits, compensation, legal expenses, etc.).
**9. LIMITATION OF LIABILITY:** The Lessor is liable only in cases of intent or gross negligence. In all other cases (including slight negligence, fortuitous events, or force majeure), the Lessor bears no liability whatsoever, and no claims can be raised against them. Additionally, the Lessor bears no responsibility whatsoever for the loss of items transported in the Vehicle or left in it after its return.
**10. SUBSTITUTION:** The Lessor is entitled, at their absolute discretion, with a relevant written declaration to the Lessee, to designate any third natural or legal person to substitute, in whole or in part, in the rights and obligations arising from this agreement. The Lessee is not entitled to assign any of their rights or obligations arising from this agreement.
**11. OWNERSHIP:** The Vehicle remains in the full ownership and possession of the Lessor throughout the duration of the rental. This agreement is exclusively a rental agreement, and the Lessee acknowledges that they neither have nor acquire any rights other than those expressly specified in this agreement. The Lessee is prohibited from disposing of, granting the use of, or establishing any kind of rights over the Vehicle in favor of third parties. The Lessee is not, and under no circumstances can be considered, a representative or agent of the Lessor.
**12. BREACH OF RENTAL TERMS:** 12.1. Both the Lessee and the authorized drivers of the Vehicle are fully, jointly, and severally liable to the Lessor for the complete and faithful compliance with all the terms and conditions of this agreement.
**12.2.** In any case where the Lessee or the authorized drivers breach or attempt to breach any of their obligations under this agreement, or in the event that the information and other details provided to the Lessor are inaccurate, the Lessor is entitled, at their absolute discretion, to either adhere to this agreement or terminate it, demanding in any case full compensation for any direct or consequential damages and the payment of any outstanding rental fees. In the event of termination of this agreement, the Lessor is entitled to exercise all their rights of ownership and possession. Upon termination of this agreement, all obligations of the Lessee arising from the terminated agreement become automatically and immediately due and payable.
**12.3.** In the event that the Lessee unilaterally terminates this rental agreement before the expiration of the agreed duration, they are obliged to have fulfilled all their obligations under this agreement, particularly those outlined in the above article. The prepaid rental fees for the remaining rental period remain in favor of the Lessor as a fair and reasonable penalty clause.
**12.4.** This agreement is automatically and immediately terminated in the event that the Lessee, if a natural person, passes away or is placed under legal judicial prohibition or guardianship, or, if a legal entity, is dissolved or placed under liquidation. Additionally, this agreement is automatically and immediately terminated in the event of the Lessee’s bankruptcy, filing for bankruptcy, cessation of payments, or any challenge to their solvency, such as, but not limited to, seizure, enforced execution, auction, or compulsory administration of any of their assets.
**13. NON-WAIVER:** The non-exercise or delayed exercise by the Lessor of their rights under this agreement does not constitute, nor can it be considered as, a waiver of those rights.
**14. JURISDICTION:** Any dispute arising from this agreement, including disputes regarding its interpretation, validity, or execution, shall be subject to the exclusive jurisdiction of the Courts of Ioannina.
**15. GENERAL PROVISIONS:** a) All terms of this agreement are deemed essential. Violation of any of these terms entails the consequences outlined in Article 12 above. This agreement constitutes the complete and exclusive agreement between the contracting parties and supersedes any contrary written or oral agreement. The article headings are included solely for the convenience of the contracting parties and cannot be used for the interpretation of this agreement. b) If more than one Lessee is party to this agreement for the Vehicle, they are jointly and severally liable to the Lessor for all obligations and responsibilities arising from this agreement. The default, notification, fault, or legal judgment against one of the Lessees, as well as any judicial or extrajudicial declaration by the Lessor addressed to one of them or their appointed representative, automatically applies to the others. c) The Lessee consents to the recording of their personal information on a computer system. The Lessor is entitled to use this information only in cases where the Lessee provides false statements during the rental of the Vehicle or violates the terms of this agreement. The Lessor is obliged to protect the Lessee’s personal information from third parties. This agreement has been drafted in accordance with the law on the protection of personal data.
**16. AMENDMENTS:** Any amendment to the terms of this agreement is invalid unless made in writing.
**17. NOTIFICATIONS - ANNOUNCEMENTS:** Any notification or announcement related to this agreement shall be communicated to the Lessor or the Lessee at the respective addresses specified on the front page of this agreement.
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